We want you to love what you order. If something is not right, our team is here to help.
For hygiene and safety reasons, skincare and supplements can only be returned if they are unopened, unused and in their original sealed packaging. Change of mind returns can be started within 30 days of delivery.
If your order arrives faulty, damaged or not what you ordered, contact us within 7 days of delivery. We will arrange a replacement or a full refund, including return postage.
Email us or call 0437 235 303 with your order number and a short note on what went wrong. We will send you return instructions with a prepaid label where one is needed.
Once we receive and inspect your return, your refund is processed to your original payment method within 5 business days. We will keep you posted at every step.
The information provided on this website is for general informational and educational purposes only and is not intended as, nor should it be considered a substitute for, professional medical advice, diagnosis, or treatment. Always seek the guidance of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition, treatment, product, vitamin or before making any healthcare decisions. Never disregard professional medical advice or delay seeking it because of something you have read on this website. The content on this site is not intended to diagnose, treat, cure, or prevent any disease or health condition. Reliance on any information provided on this website is solely at your own risk. We make no guarantees regarding the accuracy, completeness, or applicability of any content. Use of this website does not create a doctor-patient relationship. If you think you may have a medical emergency, call your doctor or emergency services immediately.
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